Course Summary

This course is approved for 4 hours of continuing education credits by Missouri POST

Who Should Take This Course

  • Law Enforcement Patrol Officers/ Supervisors
  • Detectives and Investigators
  • Medicolegal Death Investigators
  • Coroners
  • Interested Students

Officers face many challenges when investigating a critical incident. Those challenges include the accuracy of eyewitness testimony. Eyewitness testimony is a complex issue and its reliability is often questioned. It is important that an officer understands some of the elements that tend to affect the accuracy of such testimony and recognize some the factors that may distort a witness’s perception.

This course will discuss the Human Factors theory as it relates to memory and recall and explains the different categories of memory and how memory is stored and recalled.  The instructors also discuss how high-stress incidents can have a negative impact on witness recall and how we, as investigators, have to be careful not to influence the recall of a witness with our own pre-knowledge bias.

The course also gives actionable guidelines for using cognitive interview techniques and defines the five best practices for obtaining eyewitness identification.

This is an online video training and is designed to be interactive with students by random quizzes and a final exam. Student login and time are tracked per student to verify the time spent in the course if needed.   Testing cannot be done until the videos are watched.  Many of the videos have a unique symbol or picture that will appear prominently in the video and is part of the test questions, this will ensure the video has been watched. Certificates will only be available for print after the successful completion of the course material.

Each certificate will indicate that it was an online training and will note the approval control number and the CLEE hours given.


This course is taught by two experienced investigators, a brief bio of each is below:

Joe Weber

Joe Weber is currently a senior partner and licensed investigator in the firm of Weber & Associates. His firm provides law enforcement consultation and investigative services for insurance companies, attorneys, and financial institutions. Weber & Associates develops and presents law enforcement training to jurisdictions throughout the Midwest. This training focuses on the staffing and operations of jail facilities with special emphasis on practices that limit the facility’s liabilities in connection with conditions of confinement. Joe also serves as an adjunct instructor and program developer for the Missouri Sheriff’s Association and provides criminal justice planning for the Goldberg Group Architects

Joe finished his law enforcement career as a Lieutenant with the Crawford County Sheriff’s office. His certifications include completion of Jail Resource Management, Law Enforcement Information -Technology and Planning, Purchasing, and Managing Technology courses, by the U.S. Department of Justice. He is a graduate of the U.S. Academy of Private Investigation and has been certified by the National Institute of Truth Verification qualifying him to administer computer voice stress analysis as a method of detecting deception.

Joe has served as an expert witness in jail cases involving suicide, special needs inmates, and other confinement issues brought before the US Courts in the 8th Circuit.

He has been a guest speaker at criminal justice seminars and attorney’s conferences throughout the Eastern United States and has been published in magazines of national circulation with articles regarding jail funding, construction, and operations and has been a regular contributor to the Missouri Sheriff’s magazine.


Mark Bailey 

Major Mark E. Bailey recently closed out his 24- year career as the Director of the Marine Corps’ Military Police School. He holds a Bachelor’s Degree in Political Science/Criminal Justice from North Carolina State University and a Master’s Degree in Military Studies from The Marine Corps University. He is a graduate of the FBI National Academy (251st Session).
Mark has served in numerous law enforcement assignments including; Watch Commander, Operations Officer (Patrol, K-9, and SRT), Services Officer, Director of Security and Emergency Services (Police, Fire, and EMS), and Chief of Police for a 600-man department.