Anne Camaro has been working in the 9-1-1 field since graduating from UMASS Lowell in 2006 with a Bachelor’s Degree in Criminal Justice. She spent the first 8 years of her career with the Framingham Police Department as the lead police dispatcher, trainer and union representative. In 2014, Anne was hired by the Town of Maynard for the position of Director of Communications to combine police and fire dispatch services into one civilian operated center. More recently, Anne made the move to the big city undertaking the position of Assistant Director of Administration and Training with the Cambridge Emergency Communications Department. Anne is a passionate trainer, who has dedicated her career to helping others learn the 9-1-1 profession. She also holds a Master’s Degree in Public Administration from Arkansas State University, and a Post Graduate Certificate in Local Government Leadership and Management from Suffolk University. Anne is an active member of the Massachusetts Communications Supervisors Association (MCSA), and sits on MCSA’s training committee as well as APCO Atlantic’s Training Task Force. Anne is a change agent, who looks to constantly improve the 9-1-1 profession and how others learn it.