Tactical Empathy: Interview Rapport Building

Rapport building is an often overlooked key to success in the interview of informants, witnesses, and suspects. It is necessary to find touch points and develop empathy with the interviewee in order to increase the likelihood of cooperation in an interview. In this course we will discuss rapport building steps prior to the interview, during the interview, and how to transition from the initial rapport building stage to the core portion of the interview.

About the Instructor

Aaron Denbo

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Aaron Denbo is a seasoned presenter, interviewer, and investigator who focuses on applying innovative and effective techniques to the investigative process. Mr. Denbo is a Certified Fraud Examiner, Certified Forensic Interviewer and Social Media Intelligence Analyst with investigative area specializations in Healthcare Fraud, Organized Crime, Interviewing, Applied Linguistics and Social Media/OSINT. He earned a Masters degrees in Religion and a Master of Applied Science in Security Management and holds advanced certificates in Forensic Linguistics and a certificate in Crime Prevention Through Environmental Design. His investigative background includes fraud investigation in Higher Education entitlement programs, Healthcare Fraud, and Insurance fraud. He is currently a fraud investigator in the Pacific Northwest.